Data Recovery - Seagate Drive - Clicking
Can you see what is very wrong with this photo??? The customer checked in an older Seagate 1TB drive that was in storage for a very long time. The drive cover was unfortunately opened and not in a clean room. The condition of the drive is extremely horrible. All 4 platter surfaces are scratched. We don't have enough history on the drive to know why and how this happened, but it looks like the drive was definitely powered on for a long time while it was actually clicking .
Data Recovery - Seagate 5TB External Drive - Liquid Damage
The customer checked in a Seagate Barracuda 5TB drive that was dropped in water. The customer put the drive in rice for a long time. Unfortunately, that didn't solve the problem. Here is an example of what the liquid did to the drive (heavy corrosion). The next step is to open the drive in our clean room to make sure there is no liquid inside.
Data Recovery - ST2000LM003 Sliders - Clean Room
Checked in a Seagate (ST2000LM003) 2TB 2.5" drive for data recovery. The drive has mechanical issues so we had to open the drive in our clean room. We wanted to show everyone what the sliders look like in this model. We had a compatible donor in our library and we are recovering the customer's data.
Data Recovery - IDE Drive - Clean Room
The customer was a referral from a computer repair shop that tried to recover the drive and was unsuccessful. The drive failed and wasn't being recognized by the customer's computer. We powered on the drive and it is making some very ugly mechanical sounds. We opened the drive cover in our Clean Room and the top visible platter has a pretty bad scratch on the out lip of the drive. Since the drive is fairly old, we do need to source a donor part.
Data Recovery - Heavy Contamination - Clean Room
Customer checked in a Western Digital My Passport 4TB that was dropped on the carpet. The drive was making clicking sounds and unfortunately, the drive was powered on for a while. We opened up the drive in our clean room and this is what we discovered. Unfortunately, the drive had severe contamination.
Data Recovery - Contamination On Platters - Clean Room
Checked in a Lacie 4TB External Drive. The customer was using the drive and it unmounted itself from the computer. After that happened, the customer connected the drive and it made like clicking/ticking sounds and spun down. We will attempt to recover the data from the drive. We opened the drive in our clean room and we also removed the read/write heads from the drive and inspected them under the microscope. We only had very light contamination on the top read/write head :).
Data Recovery - Western Digital - Clean Room
Customer checked in a Western Digital 3TB drive that was losing connection. We powered on the drive and it is making VERY unusual sounds. I am 90% sure the issue with the drive is mechanical and very serious. We opened up the drive cover and this is what we saw. We have seen thousands of drives and this part that's in here is not a part of the drive. The drive cover was opened by someone else and we had no idea. Please understand that we are doctors for hard drives.
Data Recovery - 4 Drive RAID - Failed Server
Checked in a job for a 4 drive RAID that failed and the RAID is set up for a Microsoft server. After we diagnosed the drives, we found out that drive 2 was failing due to serious bad sectors. We are imaging the drives and are working on rebuilding the RAID after. We will see how this recovery turns out.
Data Recovery - Seagate - Constant Clicking
Customer mailed us their drive that was constantly clicking. As you can see, there is serious platter damage. How can this happen???? The only way that this can happen is torturing the drive. Once the drive is powered on and you hear a clicking sound, power down the drive and take it to a Data Recovery Specialist.
Data Recovery - Contamination - Clean Room Recovery
Checked in 2 hard drives that had mechanical issues. One hard drive was powered on for a couple minutes with it clicking. The other drive, the customer didn't know it was clicking. We will diagnose the damage to the drives and see if we can recover the customers data.