Tips & trends of the hospitality industry

Our experts share their best advice for the hospitality's industry
30 Pins
three people in kayaks with the text how to increase your income and visibility by promoting sports activities
How to increase your income and visibility by promoting sports activities
Hotels that target a sports-loving clientele can offer them unique sports experiences if they think about many specific elements regarding operations first...
a laptop computer sitting on top of a wooden table next to a brown leather couch
The Hotel PMS at the service of the autonomous hotel industry
n the hotel industry, the Property Management Software (PMS) is an essential tool to manage hotel operations. Although the hotel PMS have always been designed to facilitate the daily life of their users, let’s learn how to further optimize them in order to privilege automation...
a hotel room with the words choosing the right integrations for your hotel bed
Choosing the right integrations for your hotel
The hotel industry is a rapidly evolving sector that is constantly seeking innovation. Technology is becoming omnipresent and vital for hoteliers’ daily operations, which can sometimes lead to changes in how one works or in your customers’ experience...
a man sitting at a table in front of a laptop computer with the title, 5 ways to increase hotel revenues
5 ways to increase hotel revenues
Increasing the revenue of a property is a daily objective for a manager. While this is a common goal, there are different ways to achieve it...
a woman sitting in front of a laptop computer on top of a blue background with the words hotel l'importance de travailler vos communcations clientes
The importance of client communication and how to improve it
Your Property Management Software allows you to communicate with your customers for various reasons by sending a booking confirmation, a booking reminder, a thank you email after their stay or their invoice by email. Therefore, your Property Management Software sends communications all throughout the guest’s experience with your hotel. It is thus important to work on your emails to ensure they are as optimal as possible to inform your customers but also to promote your hotel’s services.
an advertisement for the hotel is shown with a photo of a blue and white structure
Why is a PMS often underutilized?
The PMS or Property Management Software is at the heart of a hotel’s operations due to its multiple functionalities. More often than not, the PMS is not used to its fullest potential, both on an operational level and in terms of the data it can provide.
the words 5 suitable practices to stand out in the hotel industry
5 sustainable practices to stand out in the hotel industry
Sustainable tourism is not just a temporary trend, it has become a real priority that needs to be addressed by everyone, from hotel managers to guests.
a woman sitting on top of a couch holding a tablet
Why customer reviews matter
With our use of the Internet and the rise of new technologies, online social engagement has increased tenfold, particularly with customer reviews.
a woman taking a photo with her cell phone in front of an umbrella and pool
How to promote your hotel on Instagram
Over the years, Instagram‘s popularity continues to grow. Its number of users and engagement rate are also significantly rising.
a woman standing with her arms crossed and the words 3 misconceptions about property management software
3 misconceptions about Property Management Software
As hoteliers or people familiar with the hotel industry, you probably use a Property Management Software on a daily basis.
the front cover of a hotel lobby with an image of a man working on his computer
The advantages of using self-service kiosks in the hotel industry
Hotel managers are always looking for innovations that will not only improve and renew their guests’ experience but also optimize their hotel’s management and maximize their revenue.
a woman sitting in front of a computer with the words 5 tips to turn satisfied guests into royal guests
5 tips to turn satisfied guests into loyal guests
Loyalty is just as important as customer satisfaction when considering performance indicators.
two circles with the words, why your property needs a channel manager?
Why your property needs a channel manager?
Whether in the tourism or hotel industry, online booking is becoming especially popular among travelers.
the cover of a book titled prioritize guest experience through automattion by hotelo
Prioritize guest experience through automation
Guest experience is evolving with new technology in many ways and for many industries, including the hospitality industry.
a woman sitting at a desk in front of a computer with the words, everything you need
Everything you need to know about referencing marketing: SEO, SEA, SMO, SEM
Referencing marketing is a strategy related to the presence of your website on different search engines. Its goal is to optimize your online visibility using several means such as SEO (natural referencing), SEA (paid referencing) and SMO (social media optimization).