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Eptica - Conversational and collaborative solutions powered by AI that enhance digital CX
Do you know how to meet the customer expectations of Millennials? Read more on the Eptica blog. "In 2015 the US Census Bureau reported that Millennials outnumbered Baby Boomers for the first time, meaning they now make up a quarter of the population. This means that organizations need to ensure that the customer experience meets the needs and expectations of Millennials if they want to win and retain their business."