Kayako

Kayako is a web-based customer support solution that empowers companies of all sizes to provide an enhanced customer service experience, and to collaborate more effectively in a team. As a comprehensive customer service platform, Kayako builds helpdesks for companies, enabling them to deliver superior multi-channel support to customers and continuously stay on top of support requests.
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The origin of Kayako dates back to 2001. Today, it builds one of the most robust solutions for companies to incorporate mails, tickets, live chats, phone calls, self-service and remote desktop support into one consolidated helpdesk. Kayako is a popular service and has more than 30,000 customers worldwide. The Kayako team consists of over 110 people, based around the world, with offices in India, USA, UK and Hong Kong. It is a privately held company.

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Kayako offers 3 products at different price options. Kayako Engage enables live chat, real-time customer tracking and a full service help desk. The SaaS option is at $29 per user per month, and the on-premise option is a one-time payment of $1500 for 5 support agents. Kayako Fusion is Kayako’s flagship multi-channel helpdesk solution. It helps companies to offer support via email, web, live chat, phone calls and self-service.

Need a simple project management software to manage your team? Check-out our valuable and unique Top 15 PM Applications Overview Presentation Kayako is a web-based customer support solution that empowers companies of all sizes.

Kayako Screenshot #1

Need a simple project management software to manage your team? Check-out our valuable and unique Top 15 PM Applications Overview Presentation Kayako is a web-based customer support solution that empowers companies of all sizes.

Kayako Screenshot #2

Need a simple project management software to manage your team? Check-out our valuable and unique Top 15 PM Applications Overview Presentation Kayako is a web-based customer support solution that empowers companies of all sizes.

Kayako Screenshot #3

Need a simple project management software to manage your team? Check-out our valuable and unique Top 15 PM Applications Overview Presentation Kayako is a web-based customer support solution that empowers companies of all sizes.

Kayako Screenshot #4

Need a simple project management software to manage your team? Check-out our valuable and unique Top 15 PM Applications Overview Presentation Kayako is a web-based customer support solution that empowers companies of all sizes.

Kayako Screenshot #5

Customer care is most important part of any business. If you don’t care for you customer problems you can’t survive. Solving customer’s problem as soon as possible will build a good relationship with you customer.

Kayako Review: Leading Help Desk Software?

Need a simple project management software to manage your team? Check-out our valuable and unique Top 15 PM Applications Overview Presentation Kayako is a web-based customer support solution that empowers companies of all sizes.

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